• UK Based Support   We are UK based and happy to answer any questions or queries you may have. Have a question? Talk to one of our staff on +44(0)1566 784666 or email sales@arundellarmsshop.co.uk
  • UK Delivery From Just £2.95, Competitive International Rates   Standard UK delivery is just £2.95, 1st class delivery is available for just £3.95. All of our goods are dispatched the next working day via Royal Mail. You can expect your products within 3-7 working days unless otherwise specified. Some of our products may take up to 7 working days but this is specified on the product page and clearly visible prior to ordering. We also offer a next day delivery service which can be selected at checkout.
  • Backed by The Arundell Arms Hotel   The Arundell Arms hotel was opened in 1961 and has been managed by the Fox-Edwards family ever since. The fishing products for this site are hand picked by the hotel's AAPGAI fishing instructors so you can be sure that they are excellent quality and value for money. The Country Gift selection is picked for its quality as well as it's design to be perfect for any home.
  • 30 day refund guarantee   We want you to be happy with your purchase and so if you are not satisfied that the product is as described or is damaged in any way please let us know as soon as possible. We will do our best to replace the item or offer an alternative within 30 days. If no alternative is available or you're still not happy we will refund your offer with no quibbles.
  • Thousands of happy customers   We endeavour to provide an excellent service in all aspects of our business. Since we opened our web store we have served thousands of happy customers. We're sure that our service is excellent but we welcome any comments or suggestions so please do.

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PRIVACY

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

  • Processing your orders
  • For statistical or survey purposes to improve this Website and its services to you
  • To serve website content and advertisements to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.  Please check back frequently to see any updates or changes to our privacy policy.